Testing & troubleshooting

Best practices for testing NEXD ads before going live as well as what you can do if you come across an issue

10 articles in this collection
Written by Erik Tammenurm and Christa Peck

Contacting NEXD for support

Stuck with something? Need a hand? Here's how to reach us.

Written by Christa Peck
Updated over a week ago

Identifying and Solving Data Discrepancies

Struggling to make your numbers match up? Can't wrap your head around a discrepancy? Let us help you get to the bottom of it.

Written by Christa Peck
Updated over a week ago

Sending and sharing tracking tags and scripts with the NEXD team

If you're a managed service customer and want to share a tracking tag with NEXD, here's what you need to do.

Written by Christa Peck
Updated over a week ago

Testing NEXD Campaign Manager on your site

How to test NEXD Campaign Manager tags on your site before going live

Written by Christa Peck
Updated over a week ago

Troubleshooting third-party trackers with the tag validator tool

Discrepancies in your data? Trouble with your tags? If you’re using third-party tracking, here's how you can troubleshoot those issues.

Written by Christa Peck
Updated over a week ago

Disabling SafeFrame

If you want to use ecstatic ads you need to disable SafeFrame. Here's why you need to and how to do it.

Written by Christa Peck
Updated over a week ago

Invalid Quotation Marks

How to make sure you're using the correct quotation marks in your NEXD Campaign Manager tag and how to fix them if you're not

Written by Christa Peck
Updated over a week ago

Invalid Placement Size

What happens if a placement uses non-mobile friendly placement sizing and what you can do about it

Written by Christa Peck
Updated over a week ago

Broken Non-Standard Container

What happens if an NEXD Campaign Manager creative is used in a non-standard ad container and how to fix it

Written by Christa Peck
Updated over a week ago

iOS 12.2 Release has brought confusion for Gyroscope content

Release that blocked sensor-interactive content

Written by Erik Tammenurm
Updated over a week ago