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Testing & troubleshooting

Testing & troubleshooting

Best practices for testing NEXD ads before going live as well as what you can do if you come across an issue

Erik Tammenurm avatar O
11 articles in this collection
Written by Erik Tammenurm and Ott Heidmets

Interactivity issues on Android InApp environments

Interactivity broken on Android inApp environments causing abnormal CTR
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Written by Ott Heidmets
Updated over a week ago

Contacting NEXD for support

Stuck with something? Need a hand? Here's how to reach us.
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Written by Ott Heidmets
Updated over a week ago

Identifying and solving data discrepancies

Struggling to make your numbers match up? Can't wrap your head around a discrepancy? Let us help you get to the bottom of it.
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Written by Ott Heidmets
Updated over a week ago

Sending and sharing tracking tags and scripts with the NEXD team

If you're a managed service customer and want to share a tracking tag with NEXD, here's what you need to do.
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Written by Ott Heidmets
Updated over a week ago

Testing NEXD Campaign Manager on your site

How to test NEXD Campaign Manager tags on your site before going live
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Written by Ott Heidmets
Updated over a week ago

Troubleshooting third-party trackers with the tag validator tool

Discrepancies in your data? Trouble with your tags? If you’re using third-party tracking, here's how you can troubleshoot those issues.
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Written by Ott Heidmets
Updated over a week ago

Disabling SafeFrame

If you want to use ecstatic ads you need to disable SafeFrame. Here's why you need to and how to do it.
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Written by Ott Heidmets
Updated over a week ago

Invalid Quotation Marks

How to make sure you're using the correct quotation marks in your NEXD Campaign Manager tag and how to fix them if you're not
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Written by Ott Heidmets
Updated over a week ago

Invalid Placement Size

What happens if a placement uses non-mobile friendly placement sizing and what you can do about it
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Written by Ott Heidmets
Updated over a week ago

Broken Non-Standard Container

What happens if an NEXD Campaign Manager creative is used in a non-standard ad container and how to fix it
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Written by Ott Heidmets
Updated over a week ago

iOS 12.2 Release has brought confusion for Gyroscope content

Release that blocked sensor-interactive content
Erik Tammenurm avatar
Written by Erik Tammenurm
Updated over a week ago