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Analytics timezone selection move
Updated over a week ago

Analytics timezone selection is moving!

Previously, you could choose timezones for Scheduled Reporting and Analytics directly from the Analytics page. Now, these options have been relocated.

The new Analytics and Scheduled Reports change now ensures that the timezone is evenly set for all Analytics and accounts across the organization. The Organization's timezone will serve as the basis for all your Analytics. Without setting the Organization timezone, the default will be UTC. The Organization timezone can also be overridden by the Campaign timezone if necessary.

What to know before changing time zones:

  • Reports on your Analytics page are shown in your organization timezone.

  • Timezone changes only affect data from the time you make the change. The old data remains in the old timezone.

  • Your scheduled reports will automatically transition to the new timezone.

  • Reports that cover the day you changed the timezone might display empty spots or spikes in the data. Such anomalies are caused by the time shift.

  • Billing will continue to be in the UTC timezone, regardless of whether you set a different timezone for your organization or campaigns.

How to change your Organization timezone:

  1. Sign in to your Admin or Moderator account in Campaign Manager

  2. Click on the account icon and select "Organization" from the drop-down

  3. In the "Organization Information" section, click on Edit

  4. Select your timezone from the drop-down list

  5. Click Save

When you need a different timezone for a certain campaign's analytics, you can override the Organization's timezone with a Campaign timezone.

How to change the Campaign timezone:

  1. Sign in to your Campaign Manager account

  2. Navigate to the "My Campaigns" page

  3. Choose the campaign for which you want to set a specific timezone.

  4. Click the pencil icon at the end of the campaign row
    OR
    Open the campaign and click "Campaign Settings" from the left side panel

  5. Select your timezone from the drop-down list

  6. Click Done

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